What Others Say About the Access Center

“The decision to outsource our schedule to the UBHC Access Center just made good business sense. Their monthly reporting has been a valuable tool that helps us plan and save time, money and resources. They handle both crisis and presenting problem calls and I’ve been extremely pleased with the results”
William J. Sette, President and CEO, Preferred Behavioral Health of New Jersey

“The Access Center managed our toll-free hotline for a federally funded, mental health counseling program, taking calls for all levels of care. They provided clinical assessments, made referrals and scheduled appointments to a statewide network of providers. Our customer satisfaction rating showed a 98% approval rating for the Access Center and we found their software very useful in providing us with the data we needed for our mandatory reporting requirements”
Pamela DeMassi, Program Coordinator, 4UNJ911

“We started the Cop2Cop helpline for law enforcement officers as a 24-hour a day/7-day a week service and used the Access Center to handle all calls. As a mental health professional, I know how critical it can be to the caller to have someone on the other end who understands and can offer the right kind of assistance. The clinical and administrative staff of the Access Center made it easy for us to launch our helpline.”
Cherie Castellano, Program Director, Cop 2 Cop

“It would be irresponsible not to have a program in place to help teachers and public school staff handle the stress and uncertainty of 9/11. Making the helpline a benefit of membership has taken the line to a new level and today, AID NJEA (the line we established through the UBHC Access Center) has successfully helped thousands of callers with issues that range from telephone counseling to information and referrals for a broad range of topics.”
Bob Bonazzi, Executive Director, NJEA